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01 · Contact
Write to a real person.
No forms. No phone tree. No bots. The address below opens in your email app, and a teacher answers it.
The addressopens your email app
hello@twigera.comOpen my email app
Replies within 4 hours, 7 days a week
We don’t hide a contact form behind three clicks. We don’t run a chatbot. There is one inbox, four people read it, and the person who replies is one of the four teachers who built the course you’re asking about. Meet them.
02 · What to write about
Four kinds of email
we love getting.
Pick whichever fits. Each one opens your email app with a sensible subject line and a short prompt — so you don’t have to stare at a blank message.
01 · Course question
I'm thinking about signing up.
Pricing, plan fit, what happens in week one, whether the course suits your situation. Anything that helps you decide.
Subject: Course questionReply within 4 hours, usually faster.
02 · A story to share
I passed (or I'm about to).
Tell us what changed, where you went next, what we should have done better. We collect every story we can — they shape what we build next.
Subject: A story to sharePersonal reply within a day.
03 · Press & media
I'd like to write about you.
Interviews, podcasts, expert quotes on adult education, pass-rate data, instructor availability for comment.
Subject: Press inquiryReply within one business day.
04 · Partnerships
We'd like to use this for our people.
Workforce development teams, community colleges, nonprofits, libraries, employers covering tuition. Volume pricing and rosters available.
Subject: Partnership inquiryReply within one business day.
03 · What you’ll get back
The four people
reading the inbox.
One of these four answers your email. They are the same teachers who write the lessons — not a separate support team, not a ticket queue, not a contractor halfway around the world.
Eleanor
Math · Lead teacher
Marcus
Language Arts · Lead teacher
Priya
Science · Lead teacher
James
Social Studies · Lead teacher
01
< 4 h
Median reply
02
7 / 7
Days covered
03
100%
Replies sent
04
0
Bots
We read every one. We reply to every one. Even the ones that just say hi.
04 · Skip the email
Or just find what you need.
We’d rather you find the answer in fifteen seconds than wait four hours for a reply you didn’t need to send. The most common questions live one click away.
- Wondering about pricing?Wondering about pricing?Three plans, one-time payment. The Pro plan includes the Pass Guarantee.Three plans, one-time payment. The Pro plan includes the Pass Guarantee.See pricing
- Want to see a sample lesson?Want to see a sample lesson?A real 6-minute lesson from the Math track, no signup required.A real 6-minute lesson from the Math track, no signup required.Watch a sample
- Curious who built this?Curious who built this?The full story, the four lead teachers, what we believe.The full story, the four lead teachers, what we believe.Read the long version
- Stuck on the platform?Stuck on the platform?Login help, billing, password resets, and the most-asked questions.Login help, billing, password resets, and the most-asked questions.Open help center
05 · One more thing
Or just write to say hello. We do read those too — and we always write back.
Send to
hello@twigera.com